Applications Coordinator

Overview
The Applications Coordinator is the one who provides technical support to computer operations to ensure that the system remains up, and provides training for users to ensure that they are correctly using the system.

Duties

Assist users by answering technical questions concerning operating and software systems.

Create and circulates to data processing staff members a technical library of publications, books and manufacturers' manuals.

Notifies staff of changes in system capabilities through technical bulletins.

Implements technical solutions, new systems, programme fixes, system upgrades form vendors and form the organization's own System Department.

Represents the company in professional and user groups.

Disseminates standards related to use of software systems and any system related problems.

Administers established policies and procedures to protect and control the security of company data and computer programmes.

Advises the systems department and/or the database administrator of any need to upgrade database systems to reflect changes in objectives, equipment, software, etc.

Ascertains lines, network and software characteristics desirable for the applications of company systems.

Makes recommendations to Systems Manager on cases that need to be researched to identify hardware and software alternatives for handling present and future qualifications.

Analyses and tests alternative equipment and software configurations and recommends appropriate alternatives for management.

Requirements/Qualifications
An Applications Coordinator should have:

- Have a First Degree in Computer Science/Studies or equivalent

- Minimum of 3 years experience in a computer environment dealing with systems analysis or development

- Have thorough and specialized knowledge of the applications in operation

- Be aware of new and upgraded hardware and software products, features and applications